Posts Tagged ‘iphone 3.0 data issue’
June 18th, 2009 | 
Author: RESOLVED SEE BELOW
I got into work this morning and had a few emails from some of my company’s users that read something like this…
I updated my iPhone 3G to the new iPhone 3.0 OS last night and now i can’t get any of my emails. I receive and error “Could not activate cellular data network: You are not subscribed to a cellular data service” Help ME!!!
I first did some checking with our wireless carrier AT&T. The phone lines had the proper data service attached to them. I tried to reset the network connections, that fixed one of the problem iPhones. I still had two more with issues.
I started searching the internet for some answers. The number one thing I found you can try and do is to reset your network connections.
To do this: Settings -> General -> Reset -> Reset Network Settings
The next solution I found was to manually set up the APN settings. This only works if your carrier allow you to change those settings. My company uses AT&T and they do not allow you to change those settings… or maybe it’s an IT policy that we push down to the phones, I’m not to sure. You can check out the solution that I found on the macmend.com site.
I will be troubleshooting this issue throughout the day and let you know what other solutions I come up with.
